LINDSEY TEGANO LLC
Your privacy is our priority. Without your trust in us, you won’t enjoy the value we can provide, so we design our products and services so you can fully trust them and us and allow us to help you reach your goals. We don’t cut corners with protecting your information. We collect information to help enhance your experience with our services and work hard to keep it secure. Please read our policy to ensure you understand what information we collect, why we collect it, how it is used and your choices regarding your information. Our Privacy Policy is written in plain language to help facilitate your understanding. This Privacy Policy applies beginning January 1, 2023 and may be updated at any time with or without notice.
1. WHO WE ARE
The company responsible for your information is: Lindsey Tegano LLC dba Lindsey Tegano Design (“LTD”)
2. WHERE THIS PRIVACY POLICY APPLIES
This Privacy Policy applies to websites, apps, events, and other services offered and operated by LTD. All of these will be referred to as “services” in this Privacy Policy. Some services may have their own privacy policies, in which case that policy – not this one – will apply.
3. INFORMATION WE COLLECT
Our purpose is to help you enhance the spaces you occupy with design. To fulfill that purpose, you may provide us with basic information like your name, address, and contact information, as well as your aesthetic, your style, your budget, and objectives. On a more technical level, we also collect information about how you use our services how long you’re engaged with the services, and where you go within the website, all so we can improve your user experience.
Information You Give Us:
When using the services, you will provide us certain information, let’s explain:
When completing a contact form, you may provide us basic information such as your name, gender, date of birth, address, etc. You might consider some of the information you provide to be sensitive. By choosing to provide this information, you consent to our collection and use of that information.
If making purchases directly with us, you’ll provide and we’ll collect and process your billing and payment information such as your debit or credit card number and associated bank.
When you answer our surveys or input responses to questions, we’ll collect and review those inputs to help us improve the services.
If you contact our support team, we may record those interactions and collect the information you provide so we can train our team and improve the quality of our services.
Information Collected When You Use our Services:
When you use our services, we collect information about which features you’ve used, how you’ve used them and the devices you use to access our services. See below for more details:
Usage Information. We gather information about how you use our services, like the features you use, searches, clicks, ads you might find interesting, and so on. We use this information to understand how to improve the services for a better experience for you.
Device Information. We collect information from and about the device(s) you use to access our services, including: hardware and software information such as IP address, device ID and type, device-specific and apps settings and characteristics, app crashes, advertising IDs (such as Google’s AAID and Apple's IDFA, both of which are randomly generated numbers that you can reset by going into your device’ settings), browser type, version and language, operating system, time zones, identifiers associated with cookies or other technologies that may uniquely identify your device or browser (e.g., IMEI/UDID and MAC address); information on your wireless and mobile network connection, like your service provider and signal strength; information on device sensors such as accelerometers, gyroscopes and compasses.
Other information with your permission. Your geolocation (latitude and longitude) can be collected through various means, depending on the service and device you’re using, including GPS, Bluetooth or Wi-Fi connections. The collection of this information may occur in the background even when you aren’t using the services if the permission you gave us expressly permits such collection. If you decline permission for us to collect your geolocation, we will not collect it.
4. HOW WE USE INFORMATION
Our primary purpose for collecting your information is to find ways to improve our services and, therefore, your user experience. We also use your information to help keep you safe and to provide you with advertising that may be of interest to you. For a more detailed explanation of the various reasons we use your information, see below:
Provide you with customer support and respond to your requests
Communicate with you by email, phone, social media or mobile device about products or services that we think may interest you
Complete your transactions
Communicate with you about our services, including order management and billing
To ensure legal compliance
Assist law enforcement as required by law or court order
Enforce or exercise our rights
The following provide a basis for us to process your information:
To render our services to you.
For legitimate interests. These might include using your information to deduce what offers might be of interest to you. Other legitimate interests include how we administer the services, how we detect and prevent fraud, and for other legal purposes.
With your consent: As you use the services, we will request your consent now and again. If you want to withdraw that consent, you may contact us at any time to do so.
5. HOW WE SHARE INFORMATION
We may share information you provide with third parties who help us render the services, with LTD affiliates, and, in some cases, legal authorities. For more information about how your information might be shared with others, see below.
With our service providers and partners:
Third parties help us improve and operate the services by providing support services such as security operations, data hosting, analytics, marketing, advertising, payment processing, and customer service. We may also share information with partners who distribute and assist us in advertising our services. For instance, we may share limited information on you in non human-readable form to advertising partners.
We follow a strict vetting process prior to engaging any service provider or working with any partner. All of our service providers and partners must agree to strict confidentiality obligations.
For corporate transactions:
We may transfer your information if we are involved, whether in whole or in part, in a merger, sale, acquisition, divestiture, restructuring, reorganization, dissolution, bankruptcy or other change of ownership or control.
When required by law:
We may disclose your information if reasonably necessary: (i) to comply with a legal process, such as a court order, subpoena or search warrant, government / law enforcement investigation or other legal requirements; (ii) to assist in the prevention or detection of crime (subject in each case to applicable law); or (iii) to protect the safety of any person.
To enforce legal rights:
We may also share information: (i) if disclosure would mitigate our liability in an actual or threatened lawsuit; (ii) as necessary to protect our legal rights and legal rights of our users, business partners or other interested parties; (iii) to enforce our agreements with you; and (iv) to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing.
With your consent or at your request:
We may ask for your consent to share your information with third parties. In any such case, we will make it clear why we want to share the information.
We may use and share non-personal information (meaning information that, by itself, does not identify who you are such as device information, general demographics, general behavioral data, geolocation in de-identified form), as well as personal information in hashed, non human-readable form, under any of the above circumstances. We may also share this information with third parties (notably advertisers) to develop and deliver targeted advertising on our services and on websites or applications of third parties, and to analyze and report on advertising you see. We may combine this information with additional non-personal information or personal information in hashed, non-human readable form collected from other sources. More information on our use of cookies and similar technologies can be found in our Cookie Policy.
6. HOW WE PROTECT YOUR INFORMATION
We work hard to protect you from unauthorized access to or disclosure, modification, or destruction of your personal information. Although we take steps to secure your information, we do not promise, and you should not expect, that your personal information will always remain secure.
We regularly monitor our systems for possible vulnerabilities and attacks and regularly review our information collection, storage and processing practices to update our physical, technical and organizational security measures.
We may suspend your use of all or part of the services without notice if we suspect or detect any breach of security.
7. HOW LONG WE RETAIN YOUR INFORMATION
We keep your personal information only as long as we need it for legitimate business purposes (as laid out in Section 5) and as permitted by applicable law.
In practice, we delete or anonymize your information unless: we must keep it to comply with applicable law; we must keep it to evidence our compliance with applicable law; there is an outstanding issue, claim or dispute requiring us to keep the relevant information until it is resolved; or
the information must be kept for our legitimate business interests, such as fraud prevention and enhancing safety and security.
Keep in mind that even though our systems are designed to carry out data deletion processes according to the above guidelines, we cannot promise that all data will be deleted within a specific timeframe due to technical constraints.
8. COOKIES AND OTHER SIMILAR DATA COLLECTION TECHNOLOGIES
Cookies are small text files created by a website that are stored on your computer temporarily or permanently so that the website can recognize a user and keep track of that user’s preferences. We use and may allow others to use cookies and similar technologies (e.g., web beacons, pixels) to recognize you and/or your device(s). Our Cookie Policy contains more information on why we use them (to authenticate users, allow them to use their social media accounts, remember their settings and preferences, analyzing site traffic and trends, measuring advertising campaigns) and how you can better control their use, through your browser settings and other tools.
Some web browsers (including Chrome, Safari, Internet Explorer, and Firefox) have a “Do Not Track” (“DNT”) feature that tells a website that a user does not want to have his or her online activity tracked. If a website that responds to a DNT signal receives a DNT signal, the browser can block that website from collecting certain information about the browser’s user. Not all browsers offer a DNT option and those that do often don’t use the same signals. Because of this inconsistency, many businesses (LTD included) don’t currently respond to DNT signals.
9. CROSS-BORDER DATA TRANSFERS
Sharing of information laid out above sometimes involves cross-border data transfers, for instance to the United States of America and other jurisdictions. As an example, where the service allows for users to be located in the European Economic Area (“EEA”), their personal information is transferred to countries outside of the EEA. We use standard contract clauses approved by the European Commission or other suitable safeguard to permit data transfers from the EEA to other countries. Standard contractual clauses are commitments between companies transferring personal data, binding them to protect the privacy and security of your data.
10. YOUR RIGHTS
So that you remain in control of your information, we offer the following tools:
Device permissions. Mobile platforms have permission systems for specific types of device data and notifications, such as phone book and location services as well as push notifications. You can change your settings on your device to either consent or oppose the collection of the corresponding information or the display of the corresponding notifications. Of course, if you do that, certain services may lose full functionality.
We want you to be aware of your privacy rights. Here are a few key points to remember:
Reviewing your information. Applicable privacy laws may give you the right to review the personal information we keep about you (depending on the jurisdiction, this may be called right of access, right of portability or variations of those terms). You can request a copy of your personal information by contacting us.
Updating your information. If you believe that the information we hold about you is inaccurate or that we are no longer entitled to use it and want to request its rectification, deletion or object to its processing, please contact us.
For your protection and the protection of all of our users, we may ask you to provide proof of identity before we can answer any of the above requests.
Keep in mind, we may reject requests for certain reasons, including if the request is unlawful or if it may infringe on trade secrets or intellectual property or the privacy of another user.
Also, we may not be able to accommodate certain requests to object to the processing of personal information, notably where such requests would not allow us to provide our service to you anymore.
Uninstall. You can stop all information collection by an app by uninstalling it using the standard uninstall process for your device. If you uninstall the app from your mobile device, the unique identifier associated with your device will continue to be stored. If you re-install the application on the same mobile device, we will be able to re-associate this identifier to your previous transactions and activities.
Accountability. In certain countries, including in the European Union, you have a right to lodge a complaint with the appropriate data protection authority if you have concerns about how we process your personal information. The data protection authority you can lodge a complaint with notably may be that of your habitual residence, where you work or where we are established.
11. RESIDENTS OF CALIFORNIA
If you are a California resident, you can request a notice disclosing the categories of personal information about you that we have shared with third parties for their direct marketing purposes during the preceding calendar year. To request this notice, please submit your request here. Please allow 30 days for a response. For your protection and the protection of all of our users, we may require you to provide proof of identity before we can fulfill such a request.
12. CHILDREN'S PRIVACY
Our services are restricted to users who are 18 years of age or older. We do not knowingly collect personal information from anyone under the age of 18.
13. PRIVACY POLICY CHANGES
Because we’re always looking for new and innovative ways to help you build meaningful connections, this policy may change over time. We will notify you before any material changes take effect so that you have time to review the changes.
14. HOW TO CONTACT US
If you have questions about this Privacy Policy, here’s how you can reach us:
Lindsey Tegano LLC dba Lindsey Tegano Design (“LTD”)
Lindsey.Tegano@lindseytegano-design.com